A Virtual Assistant (VA) provides a professional administrative service to clients on a self-employed basis, working from their own premises and using the latest technology for communication.  Some will tend to specialise in work requiring people skills while others may prefer to concentrate on transcription and documents, with a further group offering creative and technical expertise.  Many VAs choose to operate within a particular sector. 

VAs aim to establish long-term, enduring client relationships although they may also work on one-off projects.

Virtual Assistants will usually have at least five years' experience working at a senior level such as PA, Executive Secretary or Office Manager before starting their own business.  Some work exclusively on an agreed hours monthly retainer fee basis, while others are also happy to charge an hourly rate for ad hoc assignments to provide maximum flexibility.

More information about VAs can be found by clicking on the SVA and VACOC buttons on the About Janet page of this site and on the Pier to Peer Coaching link and button on the Welcome page.